MAIN DUTIES AND RESPONSIBILITIES:

• Conduct regular housekeeping sessions according to the provided module and timetable, with a focus on the hospitality sector.
• Design and customize course content to meet the needs of the trainees and the requirements of the hospitality industry.
• Deliver the assigned course content effectively within the given time frame for the training program.
• Maintain and update attendance registers for all assigned housekeeping classes.
• Prepare and facilitate weekly and monthly assessments to evaluate trainees’ progress and understanding of the content.
• Develop a detailed training plan and share it with the training officer to ensure the successful implementation of housekeeping classes under the project.
• Attend regular fortnightly trainer meetings to discuss training progress and improvements.
• Prepare weekly and monthly work plans, ensuring a detailed breakdown of course content as per the approved training schedule.
• Facilitate coordination and communication with the Project Manager for day-to-day operations in the training program.
• Manage and update data in the MIS (Management Information System) for final evaluations and assist with printing certificates upon completion.
• Maintain hard and soft copies of documents and evaluation sheets related to housekeeping training.
• Assist the training officer in reviewing trainees’ attendance and ensure feedback is collected from absentees on a daily basis.
• Inform trainees about exam schedules, important events, and functions related to the program.
• Provide administrative support and coordination for housekeeping training activities.
• Support the professional grooming and development of trainees, ensuring they are equipped with the necessary skills for success in the housekeeping field.
• Design and create short courses and their respective content, if required by the program.
• Follow all organizational policies and procedures and ensure adherence to the guidelines set by the management.
• Perform any other tasks assigned by the Project Manager as needed.
• Develop and submit training reports in the required format to management within one week after the completion of the training.

Additional Skills:

• Excellent time management skills and the ability to complete tasks within specified deadlines.
• Creative, innovative approach to housekeeping techniques and solutions.
• Strong problem-solving and analytical skills to address challenges in the housekeeping domain.
• Ability to work under pressure and manage a heavy workload effectively.
• Strong interpersonal skills and the ability to establish and maintain good working relationships with colleagues and trainees.
• Knowledge of modern housekeeping methods, sanitation standards, and guest services within the hospitality sector.

Required Qualifications and Experience:

• Professional education, such as a Diploma in Housekeeping or a related field.
• A Graduate degree (or equivalent experience in a supervisory role in a 3-5 star hotel, if intermediate education).
• Minimum of 2-3 years of training and industry experience in the housekeeping field, particularly in the hospitality sector.
• Strong interpersonal skills, with the ability to engage and motivate adults to learn and develop their skills.
• Basic IT knowledge (MS Office, system operations, etc.).
• Knowledge of industry standards for cleanliness, safety, and guest satisfaction in housekeeping operations within the hospitality sector.

Note

We maintain a zero-tolerance policy towards Sexual Exploitation and Abuse. All selected candidates will undergo comprehensive background checks. As an equal opportunity employer, we encourage female candidates to apply.
Applications will be reviewed on a rolling basis.
This job description outlines the essential responsibilities and qualifications necessary for the role. Adjustments can be made based on organizational needs or changes in operational requirements.